Services
Strategy and innovation
Business is large or small now everyone is forced to transform their business in digital. Digital is new normal. Organizations need to change and adopt digital journey quickly to retain and support their clients. Almighty’s vendor neutral open innovative solutions for “new normal” can help organization adopt their digital journey quickly, securely and cost effectively.
We help through open, neutral, cost effective technology to enable strategies and business outcomes. By defining where and how to place your efforts, technology to enable sustainable transformation. Our core competencies lie in vendor neutral digital transformation strategy and innovation, customer and employee experience design, intelligent automation and organisational agility.
Deployment
Almighty deployment service offer vendor neutral service that provides flexibility to integrate various HW and SW sub system of various OEM products and services. Your assets are properly configured as per business requirements and industry best practices.
Break Fix
Almighty break fix service provides vendor neutral reactive support for any HW or SW system failure in your network environment with committed SLA. Almighty fixes the problem on their own or co-ordinate with OEM TAC for HW failure or SW bug and extending support till the service is restored.
Remote Management
Almighty provides infrastructure management service remotely through GAN / VPN. Remote Management is proactive support for HW / SW system health monitoring and reporting as per committed SLA.
NOC / SOC
Almighty NOC / SOC service is offered with tools, people and process. Almighty can provide NOC or SOC as a service by handling operation from our facility. Almighty can also offer NOC / SOC services at client site based on client requirement.
Resource Augmentation
Almighty resource augmentation service offers to meet quick on boarding of skilled resources as per your business needs. Almighty can bridge the gap on in house skill requirement of various OEM and technology skill requirement.
DCIM
Data center infrastructure management (DCIM) has emerged as a discipline for managing critical infrastructure. DCIM offers centralized data collection in order to gain a single source of truth for planning and management in the data center. The goal is to aid the decision-making process by providing accurate, real-time information in a useful and meaningful way. DCIM offers a route to integrating facilities and IT operations, enabling communication and collaboration between these organizations that lead to optimized performance, capacity and availability.
ICT Infrastructure Management
Information and communication technology (ICT) infrastructure management is the middle-man between service management and technology.The goal of ICT infrastructure management is to use proven, repeatable processes to provide a stable operating environment for everyone using the technology.ICT systems allow your business to store, process, analyze and share vast amounts of data. The information available from corporate data enables managers and employees to make decisions quickly and accurately so that they can manage operations effectively and respond rapidly to business opportunities or threats.
Project Management
Almighty PM service is offered with 7D process methodology. We deploy Prince2 / PMI certified personal for project management. We can offer dedicated or shared resource for project management service based on size and complexity of project. We guarantee our clients, projects are delivered timely and completed well within the allotted budget.
ITSM
IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.
The core concept of ITSM is the belief that IT should be delivered as a service. A typical ITSM scenario could involve asking for new hardware like a laptop. You would submit your request through a portal, filling out a ticket with all relevant information, and kicking off a repeatable workflow. Then, the ticket would land in the IT team’s queue, where incoming requests are sorted and addressed according to importance.